CSP direct bill partners and indirect providers will have access to the transition tool. If escalation is needed and a ticket is created with Microsoft direct, Microsoft support SLA supersedes SYNNEX support SLA. It is an on-line capability to attach a partner to a customer’s Microsoft online subscription. Specifically ask about Microsoft CSP...they state they will set me up as a reseller of their products; I will only hear from them, not Microsoft. In January 2021 (If he world is still around) Microsoft will extend this to both CSP Direct bill partners, indirect providers, and indirect resellers. CSP can sell the entire services portfolio available through CSP. Please contact us if you are interested in selling Microsoft CSP and/or Acronis Cyber Cloud. A customer-tenant-id. The terms of the CSP Program Guide (as may be further updated by Microsoft from time to time) will continue to be binding on partners’ actions as a Cloud Solution Provider partner until the earlier of January 31, 2020 or the date on which the partner executes the MPA. Launched back in 2015, Microsoft’s Cloud Solution Provider Program (or CSP Program for short) was created to allow resellers to take advantage of Microsoft’s cloud offering. If you don`t know the customer`s ID, you can view it in the partner center dashboard. Premium Microsoft Support combats the everyday technical challenges involved with your customers' CSP licenses. As a direct bill partner, you own the end-to-end relationship with your customer and with Microsoft. If you’re not sure about the benefits of working with a CSP Indirect Provider, take a moment to ask yourself if you’d like to: Keep the focus on your core business without having to set up a 24/7 business or CSP facilities; Remain a Microsoft Digital Partner of Record to your end customers Availability of new subscriptions transition tool between partners for Azure plan. Microsoft CSP Services. That means, that as a direct CSP partner, if your anniversary date falls after March 2019 you will need to work with an indirect provider with the appropriate… Continue reading → We’re now years ahead of other partners. Performance: Direct CSP resellers have to generate at least $300K (USD) in annual revenue during the previous 12 months as an indirect reseller. Whether you want to resell Office 365, become a Dynamics CRM partner, or an online backup reseller, the best and most profitable way to go forward is to become a Microsoft cloud partner. In this post, we will explore more into License Based Services available through Microsoft CSP channel. But doing that isn’t as simple as just creating a new user account and getting to work. As a certified Microsoft Gold Partner, we are continually aiming to progress the enterprise-level innovations of our customers. AppXite Platform is a white-label automation platform for both Direct and Indirect Microsoft sellers. The QMTH program goes live August 1, 2017. CSP partners earn 10% when they transact eligible IaaS and SaaS offers through Partner Center or the Azure portal. Microsoft’s Cloud Solution Provider (CSP) Program enables DXC to offer differentiated solutions that complement and extend the value of Microsoft Cloud Services. Partners can access new sales motions for enterprise and large corporate customers, small corporate and breadth customers, and individual customers and departments. > Read article Please note there are exceptions including, but not limited to, third- (Reminder) Microsoft Partner Agreement is now available for signing in Partner Center. In order to qualify, they must have: An annual sales revenue of $300K; An active ($15K) customer support plan with Microsoft Microsoft began the Cloud Solution Provider (CSP) program a year ago for the sale of Office 365 by channel partners. However, their subscription wasn't giving them the flexibility a fast-growing organisation needs. 4. An Arrow Tech team is on stand-by 24x7 to assist with any CSP licensing issues. Digital Partner of Record (DPOR) associates servicing partners to a Microsoft cloud subscription. Performance: Direct CSP resellers have to generate at least $300K (USD) in annual revenue during the previous 12 months as an indirect reseller. A list of all the rest of the winners below: Wragby Business Solutions & Technologies Limited – Nigeria . Long story short, it simplifies things and you just need the MPA to do your business. See Cloud Solution Provider program regional markets and currencies for the complete list of CSP markets and currencies. Changes to CSP Direct Requirements. An Enterprise Partner is a Microsoft partner who has sold into one or more customers that are on the Microsoft Canada identified list, driving transformation in the customer. Partner Center APIs/SDK: 1. Find a Microsoft certified solution provider. We specialize in Microsoft Dynamics 365 Business Central, Dynamics GP, Dynamics NAV, Office 365, and Microsoft Cloud. Before you can order CSP offers on behalf of a customer, the customer must sign the Microsoft Customer Agreement. by the partner. Note: Arrow does not provide administrative support to end-user customers. Conclusion Becoming a direct CSP partner is a lengthy and complicated process, and it may take up to four months before approval. About Resello. In fact, Microsoft is not currently approving new Direct enrollments - if you are working with a MS PDM, please let me know. DPOR. This page is also helpful in explaining the Indirect partner experience. The only way to achieve the desired level of profitability is by reducing costs and increasing margins, and a platform that allows it via complex automation of the CSP partner's business is a need. The breakdown: It’s a perpetual license. It serves to enable the configuration, provisioning and management of cloud technologies e.g. But then, the MS CSP marketplace, billing, customer support, and management remain the duty of the Microsoft CSP program partner. Additionally, we are an authorized Cloud Solution Provider (CSP) allowing AIS to directly sell cloud solutions to our customers, including complimentary value-added services as part of using AIS as a Cloud re-seller. The CSP can directly provision, manage and support customers subscriptions. A list of existing 0365 users will be displayed. Microsoft Office 365, Azure, Dynamics, etc. We provides a cost-efficient solution through a partner- and customer-level support package. To be eligible for inclusion in the ISV Cloud Embed Program, a prospective ISV must be enrolled in CSP Direct. Self-service license purchases are direct with Microsoft, they bypass the CSP licensing model, this means the partner does not receive any margin on the sale of these products. Giacom are a Microsoft Indirect CSP and provide a wide range of business solutions through the Cloud Market to more than 4,000 IT resellers across the UK. As a Direct CSP partner, resellers must choose between two support plans that start at $15,000. Resellers wanting to become a direct CSP partner must have an active Microsoft Partner Network (MPN) ID. Is there any downtime involved? Beginning January 1, 2020, Microsoft introduced co-op as a component of the CSP Indirect Reseller Incentive Program, with a 60% direct monthly payout and 40% co-op accrual for all products except Azure Reserved Instances (RIs) and software subscriptions. Step 3: Confirm your transition details The CSP transition tool automatically imports a list of your tenants and seats* for you to confirm and start the transition process. This outstanding achievement clearly reaffirms our position as leading Cloud Solutions provider for small, large and enterprise businesses. The list of authorized partners is currently blank (here) but this should be updated in a few weeks. Complete the form and click Update. If we are honest about it, we understand that Microsoft hopes that many Direct CSP will consider going Indirect and choose an Indirect Provider to partner with. CSP automation platform for CSP Direct and Indirect Partners offering provisioning, selling, billing for Office 365 and Microsoft Azure. Direct CSP Partners purchase solutions directly from Microsoft, and resell to their customers at a profit margin of around 20%. For the customer that you are purchasing the offer with the promotion, use Get a list of available licenses by license group API to get a list of subscribed SKU collection crosschannel. The Microsoft CSP program is a sales model that allows partners to resell or bundle their own services in addition to Microsoft Cloud Services as a complete solution and gives customers the payment flexibility with pay-as-you-go billing. PEI is named to list of Microsoft’s Top 350 U.S. Partners by Redmond Channel Partner. CSP Control Center is a cloud platform purpose built for Microsoft CSP partners, enabling them to distribute, sell, bill and provision cloud solutions. In the long run, we think that turnover targets will quite likely be added to the new requirements. Stay tuned throughout September for readiness information. Being one of the few Microsoft CSP Tier-1 partners, Hotline IT offers clients a seamless process from purchase to implementation. There are also annual minimum revenue expectations to be achieved to maintain Direct CSP partner status. Luckily, this isn't your only option. Infopulse will now act as a one-stop shop of Microsoft solutions for Enterprises and SMEs across Europe *, offering direct sales, technical support and managed service of the industry-leading products, such as Azure, Office 365, Microsoft 365, and Dynamics. Microsoft is making changes. The Tier-1 partner is approved by Microsoft and orders seats on behalf of customers directly from Microsoft. Wragby Business Solutions & Technologies Limited, with its diversified and inclusive team, is a Cloud-focused Microsoft Partner in close alignment with Microsoft’s vision of digital transformational projects across customer segments. 5 reasons to go indirect CSP. 5 reasons to go indirect CSP. Partners can qualify for competencies and incentives by being the Direct CSP partnerships. Microsoft has made changes to CSP direct requirements. Basefarm is Tier 1 CSP Partner, meaning that we work directly with Microsoft and not through a CSP Distributor. ^These module can only be used if you are a Microsoft CSP partner and/or have an Acronis Service Provider contract through Resello. Partners in this program utilize dedicated in-product tools to directly provision, manage, and support their customer subscriptions. Plus, they’ll need to show that they can: Provide at least one managed service, IP service, or customer solution application We have about 50 … For aggregated levers, such as Customer Add and Quarter Over Quarter, the transaction reporting will not include Customer details or subscription ID’s; however, the information is available through the ‘Transaction Summary’ section in Partner Center. • Eligible Services: PEC is applicable to Azure services given on the price list (lick on “Export Azure plan price list”). C3 helps Microsoft CSPs in providing exceptional service experience by streamlining the price management, billing and provisioning of Azure, Office 365 and other services. As Microsoft push forward with 47% revenue growth in Q1 for commercial cloud, Microsoft push towards higher cost and expensive licensing ‘bundles’ to achieve record growth, implementing a swathe of price increases in October 2018.. As a CSP partner, 31st October 2018, you can now change the billing frequency of a Subscription for the Online Services from monthly to annual, … Microsoft do this so that their products are never under or mis-sold, and to keep customer satisfaction as good as it can be wherever Microsoft … Go to My Services, O365, users from the left menu. I need to remove a CSP Partnerrelationship in the Admin Portal to enable direct support tickets to Microsoft. In addition to reorgs, it’s also making programmatic changes.. By now, you’ve likely heard the news that Microsoft is going to start requiring its CSP Program direct partners to either meet a detailed list of new support requirements or pay for support programs that cost $15,000 or more per year. Partner Center Documentation: Microsoft Azure VM sizing for maximum reservation usage . Perhaps someone can help? Any advice on which CSP Indirect Partner to choose? Use, provision, manage and invoice the Azure Cloud as a Microsoft CSP Indirect Reseller or CSP Direct Bill Partner. As a direct CSP partner, if your anniversary date falls after March 2019 you will need to work with an indirect provider with the appropriate infrastructure, support and services to conduct all Microsoft CSP business. Cloud Solution Provider Program. This article provides steps on how to download the ‘Transaction Summary’ report from Partner Center. I have had a direct relationship for years with MS, but recently changed that relationship and became a CSP client only a week ago. CSP is Microsoft's program created to help partners go beyond selling licences, and to benefit from incentives, to package solution bundles, and take advantage of a worldwide ecosystem of industry-leading products. 2021 Microsoft CSP programme requirements. As a CSP Indirect Provider Resello can support both Indirect Resellers and Direct … Requirements for becoming a Direct CSP partner. The Microsoft Cloud Solution Provider (CSP) program enables partners to directly work with and manage the customers lifecycle. ISVs can choose to enable sales of apps via CSP partners when listing on Azure Marketplace and Microsoft AppSource. Login to the Microsoft Partner Admin Center and copy-paste the required details, such as your MPN-ID, into the CSP transition tool. Direct CSP partners also have to put a concrete customer billing structure in place to manage the complexity of CSP. As a Microsoft CSP Tier 1 partner, Infopulse offers its clients multiple benefits: Grow your business with Microsoft 365 for Partners. Recently, Microsoft announced a new offering for CSP Indirect providers who are also Microsoft Authorized Distributors for the Open License program. The CSP Indirect Reseller Incentives Program is designed to drive adoption of Microsoft's Cloud Solutions. As an authorized partner, we act as a subscription consultant, provide advice on acquisition, support and technical issues related to subscribing to Microsoft online services. CSP Indirect Resellers – These partners work with a distributor to provide services to a client in a two-tier model, where the distributor ((called an Indirect Provider by Microsoft) provides the CSP Partner with billing, customer service, and technical support, as the partner focuses on selling solutions. Eliminate erring manual processes by using C3 to automate subscription management from quote to billing. We can help you with licensing and … Microsoft Singapore Q2 Partner Connect FY21. SYNNEX & Cloud Service Provider program Can I start a trial or convert a trial to CSP? Partners own the complete customer lifecycle through direct billing, provisioning, management, and support. During my time at my last partner we were a CSP Direct Tier 1 Partner and also had access to the tooling to be able to migrate customers from EA based subscription to our CSP platform as per the documentation here. The program, which allows partners to own the customer billing and support for a Microsoft cloud-based solution, has now been extended to include Azure, Dynamics CRM Online, and the Enterprise Mobility Suite. 2. Two models were created, resell Direct through Microsoft (tier one) and resell Indirect through a cloud distributor (tier two). With the ever-growing demand for managed cloud services, the CSP program was designed to enable companies, like SHEATH, to bundle Microsoft products according to advisor, local and legal guidelines. Microsoft 365 CSP Office 365 E1 and Microsoft 365 Business Basic Promo FAQ 6 • A net new customer tenant • An existing customer tenant which does not have an active or recently canceled (within the last 30 days) subscription on any of the following products across CSP, Web Direct, or any other Microsoft commercial channels. Specifically, for software license products in CSP: • Partner is not required to provide product technical support • Partners can provide support guidance and direct a customer to purchase pay -per incident support from the partner, SoftwareONE, Microsoft or a third-party for technical issues • The MCA acceptance form will appear. Enter the Microsoft partner ID. Note: Current ISV Cloud Embed Program partners must enroll in the Microsoft Business Applications ISV Program to continue using the Embedded edition of a Product. Additionally, there are a few requirements that must be met by resellers who want to opt for this model. DPOR. If you are looking to become a Direct CSP partner I would like to ask you for some patience as the requirements for the on boarding process are currently been updated. PEC is made available only to partners in CSP billed by Microsoft (Indirect Provider, Direct Bill Partner). In other words, this is a partner that can deliver you the quality of service that Microsoft demands of itself and its partners. Indirect CSP Your option is to become an Indirect CSP Partner for now and when the on boarding process has gone live again you can change to direct CSP Partner via your Microsoft contact."

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